Claim the future
Norwegian insurance company Gjensidige are now implementing AI-agent Eva to handle claims from clients directly. They are aiming for Eva to handle up to 70 percent of claims from individual customers in the future.
AI: The latest step in a long quest
Hear Professors Tor Wallin Andreassen of NHH and Mohamed Zaki from the Cambridge Service Alliance in conversation on what the newest AI-agents are all about. The same quest as the early robots – mimicking humans.
In the video below, you will meet Professor Tor Wallin Andrassen of DIG and his colleague from Cambridge in conversation on the content and implications of the latest AI-development with agents that interact, take actions and access tools to help humans in their tasks.
Professor Zaki takes us through the stages where we had machines that could do numbers and mathematical tasks faster than humans, via robots designed to undertake specific tasks, to language models that predict human speech and build a conversational dialogue. The advent of AI-agents are only the latest stage in a development going on for decades.