Jon Iden

Professor Jon Iden

E-mail
Jon.Iden@nhh.no
Telephone
+47 55 95 96 90
Department
Strategy and Management
Centre
Digitalisation in Organisations Research Project
Office
E314
Expertise
Information systems Digitalization Digital Transformation Business Process Management

BIO

His main areas of interests are Information Systems, Digitalization, Digital Transformation and Business Process Management.

He is especially interested in the relationship between Information technology and organizations. Particularly how process orientation and digitalization may increase firms’ performance.

Jon Iden has developed RIS, a well-acknowledged and applied methodology for process modelling and analysis. He has published two books, published papers in international journals and presented his research at various international and national conferences.

Jon Iden has wide industry and consultancy experience, and having held a number of management positions.

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Teaching portfolio

Selected publications

Author(s) Title Publisher
Eikebrokk, Tom Roar; Iden, Jon Enabling a culture for IT services; The role of the IT infrastructure library International Journal of Information Technology and Management Volume 15 (1); page 14 - 40; 2016
Iden, Jon Prosessutvikling. Håndbok i modellering og analyse av prosesser. 2. utgave Fagbokforlaget; 2016
Eikebrokk, Tom Roar; Iden, Jon Strategising IT service management through ITIL implementation: model and empirical test Total Quality Management and Business Excellence Volume 28 (3-4); page 238 - 265; 2015
Iden, Jon; Eikebrokk, Tom Roar The impact of senior management involvement, organisational commitment and group efficacy on ITIL implementation benefits Information Systems and E-Business Management Volume 13 (3); page 527 - 552; 2014
Danilova, Kjersti Berg; Iden, Jon; Osmundsen, Karen Sæbbø Hvordan kan norske offentlige virksomheter lykkes med digitalisering? Magma forskning og viten; 2024
Iden, Jon; Danilova, Kjersti Berg; Eikebrokk, Tom Roar Business process management and digitalization – a reciprocal relationship Business Process Management Journal (23 pages); 2024
Bygstad, Bendik; Iden, Jon Digital management in the public sector - a framework Electronic Government, an International Journal Volume 20 (4); page 442 - 458; 2024
Iden, Jon; Bygstad, Bendik Sociotechnical micro-foundations for digital transformation European Journal of Information Systems (0 pages); 2024
More publications in Cristin

Dissemination