Bridging the data divide between practitioners and academics
Approaches to collaborating better to leverage each other’s resources.
The Hub@NHH manager Professor Tor W. Andreassen has together with his co-authors Benoit, Klose, Wirtz and Keiningham received the Highly Commended Paper Award 2019 for the article “Bridging the data divide between practitioners and academics: Approaches to collaborating better to leverage each other’s resources”.
The prize is awarded by Emerald for the contribution to Journal of Service Management and to the field.
The paper builds on the experiences gained from a previous Research Council of Norway SFI-grant - Center for Service Innovation - and by working together and sharing data with some of the finest service companies in Norway.
A link to the article can be found below: