DII 2023 Results

DII 2023 Results

Digitization is important at a time when customers either cannot or will not seek out service providers such as doctors, shops, libraries, galleries, concerts, or schools. The services themselves have to get to the customers.

DII is about whether customers experience the customer front as digital, to what extent they use the digital solutions provided to them and whether they experience the companies as innovative in their digital solutions.

  • To what extent would you describe XYZ's products and services as digital?
  • To what extent do you use digital technology when you buy and use what XYZ offers?
  • To what extent do you associate XYZ with advanced digital technologies?

DIGITAL INNOVATION INDEX 2023

1. Tesla 84,1
2. Vipps 82,7
3. Tise 79,7
4. Sbanken 79,3
5. Airbnb 78,6
6. Oda 78,5
7. Tibber 78,4
8. Netflix 77,3
9. Hyre 77,2
10. Komplett 76,7
11. Finn.no 76,1
12. Farmasiet.no 75,5
13. Foodora 73,6
14. Ice 73,2
15. Sparebank1 73,1
16. Altibox 71,7
17. Talkmore 71,5
18. Zalando 71,3
19. T-We 71,1
20. DNB 70,6
21. Norwegian 70,3
22. Easee 70,2
23. Telenor Mobil 70,1
24. Skatteetaten 69,0
25. Onecall 68,8

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© 2023 NII/NHH

Innovativeness

100-75
74-65
64-60
59-50
49-45
44-40
39-0