DII 2021 Results

DII 2021 Results

Digitization is important at a time when customers either cannot or will not seek out service providers such as doctors, shops, libraries, galleries, concerts, or schools. The services themselves have to get to the customers.

DII is about whether customers experience the customer front as digital, to what extent they use the digital solutions provided to them and whether they experience the companies as innovative in their digital solutions.

  • To what extent would you describe XYZ's products and services as digital?
  • To what extent do you use digital technology when you buy and use what XYZ offers?
  • To what extent do you associate XYZ with advanced digital technologies?

DIGITAL INNOVATION INDEX 2021
1. Sbanken 85
2. Netflix 82
3. Komplett 79
4. Airbnb 77
5. finn.no 77
6. HBO 76
7. Altibox 76
8. Skatteetaten 76
9. Sparebank1 76
10. Telenor Bredbånd 75
11. SparebankenVest 75
12. DNB 74
13. Nordea 73
14. Norwegian 72
15. Telenor Mobil 72
16. Zalando 70
17. NRK 70
18. NetOnNet 70
19. Telia 70
20. Get 69
21. Onecall 69
22. SAS 68
23. Ruter 67
24. Gjensidige 67
25. VG 66
26. If 65
27. Storebrand 65
28. TV2 65
29. NAV 63
30 .Nordic Choice 63
31. Flytoget 63
32. VY Tog 62
33. Aftenposten 62
34. Tryg 61
35. Widerøe 61
36. Dagens Næringsliv 61
37. Nor-way Bussekspress 61
38. Dagbladet 59
39. Nettbuss (herunder TIMEkspressen, Flybussen og Bus4You) 59
40. Power 59
41. Elkjøp 58
42. Fjordkraft 58
43. Posten 57
44. Thon 56
45. NorgesEnergi 55
46. Bergen kommune 55
47. Scandic 54
48. Bilia(Volvo, BMW, Toyota og Lexus) 54
49. Hafslund Strøm 53
50. Toyota 53
51. IKEA 53
52. Stormberg 51
53. MøllerGruppen 49
54. Bertel O. Steen 49
55. H&M 47
56. Coop Obs! 45
57. XXL 43
58. Vinmonopolet 42
59. Apotek1 42
60. Extra 42
61. KappAhl 40
62. Circkle K 40
63. Bohus 39
64. Lindex 39
65. Cubus 38
66. Coop Mega 38
67. Sport1 38
68. Meny 37
69. Møbelringen 37
70. Boots 37
71. Vitus 37
72. Intersport 37
73. Rema 1000 37
74. Esso 36
75. Shell 35
76. Skeidar Living 35
77. Spar 35
78. Coop Prix 34
79. Kiwi 32
80. Tine 30
81. Joker 27
82. Q-meieriene 26
83. Bunnpris 26
BKK Not measured

 

Innovativeness
100-75
74-65
64-60
59-50
49-45
44-40
39-0