The course provides an introduction to key concepts, theories and methods, which will subsequently be applied to actual marketing problems in Norwegian and international companies. Ethical challenges are discussed in connection with key thematic areas and make up an integral part of the course.
The lectures will focus on the following topics:
• Marketing as a concept, practice and discipline area
• Subjective quality, satisfaction, explicit and implicit attitudes, customer behaviour and loyalty
• Market analysis
• The strategic basis of marketing
• Choice of category, market segmentation and choice of target groups
• Positioning
• Product and innovation decisions
• Pricing decisions
• Communication planning
• Managing the value chain
• Market planning and monitoring
• Ethics and corporate social responsibility
• Legal framework conditions